Services
From initial consultation through to ongoing support, with you at every stage.
Security screening systems are only as effective as the people, processes, and support structures that surround them. CST brings more than three decades of specialist expertise to every stage of the engagement, from the earliest planning conversations to the ongoing management of live deployments.
Stop & Search Consultation
No two security environments are the same. Throughput volumes, facility layouts, workforce profiles, regulatory frameworks, and threat profiles all differ, and a system that works brilliantly in one context can fail in another if it was not designed with that context in mind.
CST has accumulated vast experience in the consulting, design, and development of stop and search systems across mining, correctional services, aviation, and critical infrastructure. We bring that experience to every new engagement, working directly with your architects, civil and structural engineers, electrical engineers, and IT and network specialists to design a system that is right for your environment from the ground up.
We do not sell off-the-shelf solutions. We design systems that work.
System Engineering
Good security screening is, at its foundation, a systems engineering problem. The quality of what you deploy on day one determines the reliability, compliance, and operational effectiveness of everything that follows. CST believes in the value of rigorous upfront planning — because the cost of poor architecture is always paid downstream.
Our system engineering service covers the full design and implementation process: from network architecture and hardware integration to software configuration, workflow design, and user training. Every element is planned and validated before deployment begins.
“The plans of the diligent end up in profit, but those who hurry end up with loss.”
Proverbs 21:5
Support & Maintenance
A security screening system is mission critical. When it is not functioning, your operation is exposed. CST's support packages are designed around that reality, providing the response times, expertise, and ongoing oversight that high-security environments require.
Three tiers of managed support are available, scaled to the size and criticality of your operation:
For smaller operations requiring reliable support coverage and periodic oversight.
For mid-scale operations requiring faster response times and proactive management.
For large enterprises requiring maximum availability, priority response, and deep engagement.
All support packages include:
- Critical response for errors that inhibit production
- Telephonic support — typical response under 15 minutes
- Email support — typical response under 1 hour
- Bi-annual data audit with statistical analysis of radiation data
- Automatic software version updates
- Critical problem alerting and operational newsflashes
- Expert teleconference participation
- Remote diagnostic support via VPN
CST will regularly assess your requirements and processes and consult you on the strategy that will optimize your organization's time and effort in the management of your X-Ray screening system. The right support package is not a cost — it is an investment in operational continuity.
Data Analysis & Reporting
Every scan generates data. In the right hands, that data tells a story about compliance, about operational patterns, about risk, and about opportunity. CST provides a specialist Data Analysis, Reporting, and Auditing service to all clients, transforming raw screening records into operational intelligence.
Whether you need compliance reports for a regulatory submission, operational analysis to optimise staffing and throughput, or forensic audit trails to support an investigation, our team delivers clear, accurate, and actionable insight from your system's data.
Every operation is unique
Let's discuss your requirements and identify the right service configuration for your environment.